What does it cost to list my experiences on this platform?
It costs nothing to add your retreat, tour, workshop, course or activities on this platform. We do however charge 15% commission on all bookings made through this platform
Can I add 15% above the price on our website so we can absorb the 15% you are charging?
Unfortunately, we cannot allow that.
We make sure the prices we have on this platform are the same as the price a customer would pay if they booked directly with you or anywhere else.
This is our lowest price guarantee that every host agrees to when listing on this platform.
Without this, there would simply be too much incentive for people to circumvent booking on the platform.
The aim of this platform is to provide you the host a service to reduce your administrative and marketing costs and efforts. We value the partnership and want you to too. Where hosts are charging different rates or attempting to get guests to circumvent this platform we will terminate the agreement and remove your listings.
The 15% should not be an extra that the guest has to pay but rather it should be priced into your marketing and administration budget.
When will I get payment?
The withdrawal is requested from your dashboard and paid via EFT, paypal or payfast less our fees once the cancellation term has passed on your activity, tour, retreat, workshop or online course
What happens if i need to cancel the experience?
You will need to notify us and contact the guests immediately and either reschedule the experience or we will refund the guests directly.
What happens if the guest needs to cancel?
On all listings you will need to include your cancellation policies. Failing which our default cancellation policy will apply. We will need to be notified.
How do I increase the number of bookings I get?
Some tips to increase your bookings:
1. Create an attention-grabbing title.
2. Have a stellar featured image.
3. Add reviews to your listing.
4. Use lots of pictures showing the experience.
5. Add as much detail as possible to your listing.
6. Add a video.
